Transforming Customer Relationships using AI Chatbots

AI & Humanity

Transforming Customer Relationships using AI Chatbots
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Synopsis

Chatbots have had a mixed history and they're still seen as little pop-ups that can't answer much. AI has changed all that. The global AI chatbot market is booming and expected to reach and estimated $7 billion in 2024 and $20.8 billion by 2029. This surge is driven by AI's versatility enabling chatbots to truly save time by answering common questions instantly and accurately. AI chatbots can power your customer support 24/7 in 160+ languages while handling a massive number of conversations simultaneously, matching human agents in customer satisfaction. They also offer personalised marketing and lead generation while reducing operational costs. 

This webinar will explore how companies of all sizes are embracing AI chatbots to unlock a powerful trifecta: increased sales and conversions, enhanced customer satisfaction, and streamlined operations as well as start giving you an idea on how you can implement them in your organisation. Implementing an AI Chatbot is not a technology, it's adding a very effective and efficient member to your team.

Speaker

Frederic Moraillon

Senior Leader, Sales & Marketing; AI Chatbots Specialist

Frederic has a broad business experience in direct and indirect B2B sales and marketing. He has built multi-million-dollar sales pipelines and revenue streams for several MNCs, SMEs and start-ups in Asia, Europe and the US and in different industries, though he has a soft spot for the software world. He is currently focused on bringing the benefits of AI chatbots as relationship engines to organisations - to help increase revenue and customer satisfaction.

MODERATOR

Yen-Lu Chow

Founding Executive Chairman WholeTree Foundation; Over-The-Rainbow; Asia Institute of Mentoring | Founding Partner Fatfish MediaLab | Executive Mentor YSI SEA | Founder of the Deep Human Movement

Yen-Lu’s career spans nearly 40 years in the tech, media, venture capital, and more recently social entrepreneurship and philanthropy. A former Apple Distinguished Technologist, he is a successful entrepreneur with multiple tech start-ups and an active angel investor, spending many years mentoring and advising entrepreneurs, young businesses and serving on government panels on innovation. He served as a director of Business Angel Network SEA, executive mentor and adjunct professor to NUS Enterprise, mentor to INSEAD, numerous panels on entrepreneurship and innovation internationally, including IDA / SPRING, A*STAR, NRF, GMIC, NUS StartUp@Singapore, NUS Social Venture Competition, NTU Idea Inc, Thailand National Business Plan Competition, CrowdSourcing Week, etc. 

In a fast-paced world where the only constant is change, he believes there is an urgent need for each of us to draw on our strengths and creative potential as human beings, to connect with our higher self and our deeper purpose to contribute towards humanity in a positive and impactful way. He enjoys building ecosystems and mobilizing the community to create positive social change. As an early pioneer in the application of AI, he also has a strong base in the tech space. With the launch of his family foundation and other social impact initiatives, Yen-Lu devotes his time serving both society and the nation in his various capacities.

He is on a life mission to help bring about a kinder, gentler, more inclusive, more just, and sustainable world.

About Asia Institute of Mentoring

Asia Institute of Mentoring (AIM) is a non-profit volunteer based organization with a mission to bring mentoring to the spotlight in Asia, raise the quality of mentors and the standard of mentoring, bringing mentoring to all facets of society to impact millions of lives. 

We are committed to create an Asia-based people-powered mentoring movement to move people … to learn, to share, to give forward, to transform, to harness the deep human potential, and create social impact – bringing about a kinder, gentler, more inclusive, just and sustainable world for all.

Join us as a member here.

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Date & Time
Saturday

July 6, 2024

10:30 AM 11:30 AM Asia/Singapore
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Organizer

Asia Institute of Mentoring (AIM) Ltd

+65 9628 9766
hello@asiainstituteofmentoring.com
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